ClientDesk – Helpdesk Ticketing Solution PHP

Overview

ClientDesk is a self-hosted, feature packed customer support, ticketing and helpdesk software.

We have been in the industry for over 10 years, so we know a thing or two about customer support. We are working tirelessly to give you a feature packed helpdesk that will help reduce poor communication between you and your clients. 

Client success is business success! That is our moto and we believe it 100%. Without give proper client support, your business would fail to reach its potential due to losing clients.

We aim to please our clients, so you can please yours. Get ClientDesk today and have the tools and software to make a difference for your business.

Easy to use Helpdesk

We have built ClientDesk from the ground up. We have put our customer service experience into ClientDesk to give your customers the best experience possible.

24/7 Support

We offer 24/7 support. We have internal SLA’s to make sure our customer is always at the heart of everything we do.

UK Based

We are completely UK based. That means we put the customer first and treat every customer with respect and dignity. Please and thank always goes a long way!

Open Source

ClientDesk is 100% open source. Which means when you purchase ClientDesk you have everything you need to edit and modify to your hearts content. read our terms for further details.

Thank you for looking at purchasing ClientDesk, now before you purchase ClientDesk we would like to do everything we can to make sure you are happy and provide the application you are looking for. So give us a chance to prove that and purchase ClientDesk

If you already have purchased ClientDesk, Thank you! Now before you leave a review we would like to do everything we can to make sure you are happy. Please make sure you contact us before leaving a review. This is our life, even one bad review could leave our image beyond repair. We want to give you the best possible service, so allow us to resolve any issues you have before leaving a review.

Demo Details:

http://demo.clientdesk.co.uk

username: [email protected]

password: ClientDesk123!

Features

  • Easy to use
  • 24/7 Support
  • UK Based
  • Open Source
  • News System
  • FAQ System 
  • SMTP Email System
  • Constant flow of development work
  • Open to customization 
  • Ticket Support System
  • Public development cycle using trello, you will be able to see what is being worked on. When things will be added and also be able to give us suggestions on how we can improve or add new features to our application

Requirements

  • PHP >= 7.0.0
  • OpenSSL PHP Extension
  • PDO PHP Extension
  • Mbstring PHP Extension
  • Tokenizer PHP Extension
  • XML PHP Extension 
  • SSH Access
  • Composer

Instructions

  • Put the files onto the server
  • Setup the mysql server/database
  • Rename .env.example to .env
  • Input the database details into the .env file
  • Run the server terminal
  • Run from inside the files directory composer install
  • Then run php artisan key:generate
  • Then run php artisan migrate –seed
  • Point the server/domain to the public folder. You need to make sure the .env file is secure by not allowing access to it from the server. An example of that you could use 
  • .htaccess with the following code. 
  •  
  • Order allow,deny 
  • Deny from all 

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