Go Tickets – Ticket Management System

Overview

Go Tickets is a robust support/help desk ticket management system.  Customers can create support tickets, view individual tickets, and check the statuses of tickets. The advanced search allows customers to properly go through the criteria of tickets and find the ticket they require. All in all, Go Tickets is a excellent help desk tool that offers performance and functionality at a very low price.  

Go Tickets is built on the PHP framework of Ignition Go (an amazing Bootstrap 3/4 and CodeIgniter-based app enterprise app framework). 

Features

• Ticket dashboard 
• Create tickets and statuses 
• Add attachments to tickets 
• Assign tickets to projects 
• View status of tickets 
• Advanced search  
• Various themes 
• Tickets can be commented 
• Responsive so you can use on tablets and mobile phones

Requirements

• PHP 5.6, 7.0, 7.1 
• Apache 2.2 and up with rewrite mod enabled 
• MySQL 5.5 and up (or MariaDb)  

Instructions

• Download the zip file 
• Follow the instructions laid out in the document “Go Ticket Installation Process”  
• Try before you buy: see the demo website at http://gotickets.ciblox.com
  • Admin username: [email protected]
  • Password: 123456